Coming this June
Bank of Louisiana will begin migrating our core system to a new and improved system. This is a major upgrade to our software system that will allow us to provide the best services available to our customers.
Frequently Asked Questions
When is this happening?
Our migration will take place June 11 - 15, 2026. We will begin using our new and enhanced system on Friday, June12, 2026.
What Can I expect?
- All locations will be open and full service during the migration.
- Our online and debit card services will be intermittently unavailable during the upgrade. Please have a secondary payment method available in the event your debit card does not work.
- Services such as Venmo and Cash App may have a disruption of service during the upgrade.
- ATMs will be available but may not reflect the most current balance.
What is affected?
- There will be no changes to your account number, debit card, interest rates, or our digital banking site.
- Your mobile app may need to be updated after migration.
- Your Statements may look different.
Should I do anything to prepare?
Yes. Please verify your phone number that we have in our system is correct and pay attention to any correspondence we post on our website or communicate through mail or email to you.
Is my personal and banking information safe?
Yes. Your personal and account information will remain secure throughout this upgrade process.
Account Balances:
Please be aware that account balances may not reflect pending transactions during our migration to the new system.
ATMs:
ATMs will be available via community cash and our Lapalco ATM, but balances may not reflect pending transactions during the weekend. Updated balances will appear on Monday June 15, 2026
Debit Cards:
You may use your debit cards as usual. However, note that pending transactions may not be reflected wherever you check your balances. Debit cards may also experience an interruption of service during the migration period.
Statements:
You may receive two statements in June.
We appreciate your patience during the migration. If you have any questions or concerns, please feel free to reach out to anyone with the bank, we are here for you before, during and after this process.